SHIPPING & RETURN POLICY

SHIPPING POLICY

Do you ship worldwide & how much does shipping cost? Yes, we ship worldwide. We offer free USA and International Shipping with tracking. There is NO shipping cost and NO sales tax. Hurray!

What are your shipping and processing times?

• Processing Times: Orders can sometimes take 2-4 days to process after placing the order before shipping out.
• Standard Shipping Times:
  • USA and Canada: 6 - 14 days
  • Oceania: 8 - 14 days
  • Europe: 8 - 14 days

Where can I find my tracking number? When your items are shipped out, you will receive a notification from us via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, it’s okay. Contact us and we'll fix it.

If you need more detailed information, please send us an email at "contact@purrpika.com" and we'll help you out.

Unexpected Delays In some instances, the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive, and we will help you resolve any situation within our control.

RETURNS

Our returns period is extended from the date you receive your order. We aim to process all orders within 14 working days; however, in some cases, this may be extended to 30 working days due to this busy time of year.

Please contact us at "contact@purrpika.com" if you have any questions.